• Paginated Stimuli and Chrome

    AIR has identified an issue with paginated stimuli on Chromebooks running version 55 or 56 which prevents passages from displaying properly. As a safeguard, the paginated stimuli feature will not be active if the tool is turned on when using Chrome OS 55 or 56. Google is working on a fix for this bug targeted to be included in version 57. Chromebooks on version 54 or earlier are not affected.

    Districts have several options available.

    1. If your district has elected not to use the paginated stimuli tool, no action is needed.
    2. If your devices are on version 54 or earlier, do not upgrade to version 55 or 56. Auto-update can be disabled via the management console to keep your Chromebooks on their current version.
    3. If your devices are on version 55, roll the OS back to version 54
      1. If you are using the management console, contact your Enterprise Support for assistance.
      2. If you are using stand-alone devices, follow the procedure at this link.
    4. If your devices are on version 56, roll back is not an option, as that can only take you back one version. You will need to upgrade to 57 once the fix is confirmed. If you administer any operational assessments before upgrading to 57, passages will be displayed with a vertical scroll bar, regardless of test setting selected in TIDE or the TA Interface.

    Version 57 should be released by Google in March and once AIR confirms that this issue is fixed, we will notify districts that they may upgrade to 57.

    Note this issue also affects the Practice Test Site when accessed with Chrome Browser versions 55 and 56. If you turn on paginated stimuli in the Practice Test Site while using Chrome Browser 55 or 56, the passages will not be paginated.

    Added January 31, 2017
  • iPad iOS 10 Update

    In the fall of 2016, Apple identified an issue regarding certain features on iPads running iOS 10 with external keyboards.  The work around for this issue required manually disabling those features.

    Apple has fixed this issue with the release of iOS version 10.2 and AIR has verified this fix. It is not necessary to manually disable spell-checker, auto-correct and predictive text on iPads running iOS 10.2.

    Beginning on Feb. 1, iPads running iOS 10.0 and 10.1 will no longer be able to access the Student Testing Site. These devices must be updated to 10.2 to access the Student Testing Site.

    Added January 17, 2017
  • TIDE Open for 2016-2017 School Year

    The Test Information Distribution Engine, or TIDE, opens for the 2016-2017 school year today. When logging into the site, users will immediately recognize a new design. The new intuitive interface is designed to improve navigation and provide additional tools for users to perform administrative tasks.


    Several resources are available on the Online Systems Resources page of the Ohio’s State Tests portal to help users navigate the new interface and complete tasks for the 2016-2017 school year. These include:

    • TIDE User Guide
    • TIDE Tasks Summary for Test Coordinators
    • TIDE Tutorial: 2016-2017 Preparing for Testing
    • Pre-ID File Layout for 2016-2017
    • Pre-ID Guidance Document
    • Pre-ID Upload Templates
    • TIDE User Management Guidance Document
    • User Role Matrix

    User Accounts and Resetting Passwords

    All user accounts that had access to Ohio’s online systems in 2015-2016 will continue to have access for the 2016-2017 school year. Test coordinators are responsible for removing any accounts for users who no longer should have access to the testing systems. Test coordinators are encouraged to review the TIDE User Management Guidance document for information regarding user roles, managing user accounts and resetting passwords.

    All users will be required to reset their passwords for the 2016-2017 school year. After TIDE opens on Aug. 29, all users will need to request a new password for the 2016-2017 school year. To request a new password, existing users will:

    1. Navigate to the TIDE login page.
    2. Select the “Request a new one” link on the login screen.
    3. Follow the steps to create a new password, which cannot be the same as the previous password.

    Test coordinators are responsible for passing this information onto their staff. Frequently asked questions regarding activating user accounts and passwords can be found in the TIDE FAQ.

    Added August 29, 2016
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